Privacy Policy

Fence Experts of Ocala ("we," "us," or "our"), operated by Crystalline Dynamics, respects your privacy. This policy explains what information we collect through fenceexpertsofocala.com, how we use it, and the choices you have. By using this site or submitting a request, you agree to this policy.

Information we collect

We only collect information you choose to give us, plus basic technical data your browser sends automatically.

• Information you provide: when you request a free estimate or contact us, we collect your name, phone number, email address, property address or ZIP code, and any project details you share (fence type, size, timeline, notes).
• Automatic information: like most websites, we receive standard log and device data such as your IP address, browser type, pages viewed, and the site or ad that referred you.

How we use your information

• To prepare and send your fence estimate and to contact you about your project.
• To respond to your questions by phone, text, email, or WhatsApp.
• To improve our website, marketing, and customer service.
• To measure the performance of our advertising so we spend our budget where it helps homeowners find us.

Analytics and advertising

We use third-party tools to understand how visitors use our site and to measure our ads. These may set cookies or similar technologies in your browser:

• Google Analytics & Google Ads — website traffic and ad conversion measurement.
• Meta (Facebook) Pixel — measurement for social advertising.
• Hotjar — anonymized, aggregated insight into how pages are used.

You can limit tracking through your browser settings, by using the Google Ads Settings and Google Analytics opt-out, and through your device's ad-tracking controls.

How we share information

We do not sell your personal information. We share it only with service providers who help us run our business, under agreements that require them to protect it — for example, our customer-relationship platform (GoHighLevel), our website host (Cloudflare), and the analytics and advertising providers named above. We may also disclose information if required by law.

Text messages and calls

When you give us your phone number, you agree that we may call or text you about your fence project. Message and data rates may apply. You can opt out of texts at any time by replying STOP, and you can ask us to stop calling.

Data retention & security

We keep your information only as long as needed to serve you and to meet legal or business requirements, then delete or anonymize it. We use reasonable safeguards to protect it, though no method of transmission over the internet is completely secure.

Your choices

You may ask us to access, correct, or delete the personal information we hold about you. Contact us using the details below and we'll respond within a reasonable time.

Children's privacy

This site is intended for adults. We do not knowingly collect information from anyone under 18.

Changes to this policy

We may update this policy from time to time. The "last updated" date above shows when it last changed. Continued use of the site means you accept the current version.

Contact us

Crystalline Dynamics (d/b/a Fence Experts of Ocala)
Ocala, FL
Phone: 863-377-0928
Email: [email protected]